TERMS OF DELIVERY AND RETURN RULES
Shipping Policy
MB MemoCasting
Website: memocasting.lt
email mail: memocasting.lt@gmail.com
Phone: +37067664251
1. General Provisions
We are happy to offer reliable and efficient delivery of goods to our customers. This shipping policy is intended to inform our customers about the shipping process, terms and conditions.
2. Shipping Options
We offer a variety of shipping options to meet different customer needs:
- Standard Shipping: Delivered within 2-5 business days.
- Express Shipping: Delivered in 1-3 business days.
3. Shipping Charges
Shipping charges are calculated based on order size, weight and delivery location. Exact shipping charges can be viewed before confirming your order.
4. International Shipping
International shipping is available, but may incur additional taxes and duties that are not included in the original price. Customer is responsible for any additional international shipping charges.
5. Order Processing
Orders are processed within 1-2 business days. When the order is shipped, the customer will receive a tracking number by email. by post
6. Delivery Periods
Although we strive to ensure that all orders are delivered on time, delays may occur due to reasons beyond our control, such as weather or transport issues.
7. Returns and Damaged Goods
If the item is delivered damaged or does not match the order, please contact us immediately. We will try to resolve the situation quickly by providing an exchange or refund.
8. Contact Information
For questions or shipping suggestions, please contact us by email. by post memocasting.lt@gmail.com or by phone +37067664251.
Refund Policy
MB MemoCasting
Website: memocasting.lt
email mail: memocasting.lt@gmail.com
Phone: +37067664251
1. General Provisions
We at MB MemoCasting are committed to providing high quality services to our clients. To ensure a positive customer experience, we have developed this refund policy.
2. Refunds
Refund requests are accepted within 14 days from the date of purchase of the product or service. Only cases where the product or service does not match the description, are defective, or do not meet the specifications of the customer's order qualify for a return.
3. Return Process
To submit a refund request, please contact us by email. by post memocasting.lt@gmail.com or by phone +37067664251. It is necessary to provide the order number and clearly state the reasons for the return.
4. Return Terms
- Products or service must be unused and undamaged.
- All returned products must be complete and in their original packaging.
- Return shipping costs are the responsibility of the customer unless the reason for the return is due to our error.
5. Refund Period
Refunds are made within 14 working days of receipt and inspection of the returned product or service.
6. Exceptions
Refunds are not valid for individually ordered services or products that are made according to the customer's personal instructions.
7. Contact Information
If you have any questions or problems, please contact us immediately by e-mail. by post memocasting.lt@gmail.com or by phone +37067664251.
We are here to help and provide the best service.